The present disclosure relates to utilizing a hierarchical network communication system to efficiently manage and monitor a controlled hierarchical network. In particular, the hierarchical network communication system utilizes gateway services embedded among various architecture levels of a controlled hierarchical network to facilitate secure communications between levels of the hierarchical network as well as with an authorized external computing device or computing system. In various instances, the gateway service includes various components and elements that facilitate inter-network level communication as well as remote management, including monitoring, configuring, and upgrading components and resources at each level of the controlled hierarchical network. Indeed, the hierarchical network communication system facilitates the remote management of a controlled hierarchical network while upholding the strict security and communication protocols required for networks adhering to the Purdue Reference Architecture Model, ISA-95 standards, and ISA-99 standards.