A personal support apparatus for supporting the head and body of a person sleeping in a seated position includes a generally U-shaped collar member for contacting the wearer's neck from the back, with the collar being made from a soft resilient material that retains its shape, and first and second side arm support members permanently or reversibly and adjustably attached to the collar, with the side arm support members being made from a soft malleable material that reversibly conforms to the contours of the passenger's body and/or the vehicle seat or other surface, the first and second side arm support members being characterized by a first level of firmness, and the collar member being characterized by a second level of firmness that is greater than the first level of firmness.