Invention Grant
US07646861B2 Customer relationship management for customer service requests 有权
客户关系管理客户服务请求

Customer relationship management for customer service requests
Abstract:
Information is shared between an agent and a user. Information for a communications service is provided to the user. Information for a related service that relates to the communications service is retrieved. The related service is described to the user. The related service is activated for the user when the agent confirms that the related service has been described to the user.
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