Invention Grant
- Patent Title: Apparatus, system, and method for disposing of a call
- Patent Title (中): 用于处理呼叫的装置,系统和方法
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Application No.: US11083440Application Date: 2005-03-17
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Publication No.: US07653195B2Publication Date: 2010-01-26
- Inventor: Anirudha Shimpi , John Sirstins , Forest Baker, III , Forest Baker, IV
- Applicant: Anirudha Shimpi , John Sirstins , Forest Baker, III , Forest Baker, IV
- Applicant Address: US UT Murray
- Assignee: Noguar, L.C.
- Current Assignee: Noguar, L.C.
- Current Assignee Address: US UT Murray
- Agent David Fonda
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M5/00

Abstract:
An apparatus, system, and method are disclosed for disposing of calls. The apparatus includes a call initiation module, a transfer module, and a presentation module. The call initiation module initiates a plurality of calls. The transfer module transfer a plurality of calls to at least one agent. The presentation module simultaneously presents a plurality of transferred calls to an agent for disposition.
Public/Granted literature
- US20050207558A1 Apparatus, system, and method for disposing of a call Public/Granted day:2005-09-22
Information query