Invention Grant
- Patent Title: Using messages to extend CRM functionality
- Patent Title (中): 使用消息来扩展CRM功能
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Application No.: US11290078Application Date: 2005-11-30
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Publication No.: US07669205B2Publication Date: 2010-02-23
- Inventor: Arash Ghanaie-Sichanie , Alexander Tkatch , Kevin M. Whittenberger , Michael J. Ott , Michaeljon Miller
- Applicant: Arash Ghanaie-Sichanie , Alexander Tkatch , Kevin M. Whittenberger , Michael J. Ott , Michaeljon Miller
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Marshall, Gerstein & Borun LLP
- Main IPC: G06F13/00
- IPC: G06F13/00
Abstract:
A method of extending the functionality of an API in a CRM program and system to implement the method is disclosed. The method may allow a user to use request and response messages to be communicated with a single interface that may be exposed as a CRM web service module to create new business logic and operations by extending previously defined classes.
Public/Granted literature
- US20070006237A1 Using messages to extend CRM functionality Public/Granted day:2007-01-04
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