Two or more electronic devices each include an output engine and an output device for presenting data, including mirrored data. A consumer electronic device receives a request from a mirroring device for mirrored data or transmits a request for customer service to the mirroring device. Thereafter, the consumer electronic device provides the mirrored data to the mirroring device. The mirroring device may be similar or different from the consumer electronic device. The mirroring device presents the mirrored data to a user of the mirroring device. Alternately or additionally, the mirroring device analyzes the mirrored data to identify problems with the consumer electronic device. The consumer electronic device and/or the mirroring device can transmit identifiers associated with the other device over a network connection to determine whether the other device is online.