Invention Grant
- Patent Title: Email traffic integration into a knowledge management system
- Patent Title (中): 电子邮件流量整合到知识管理系统中
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Application No.: US11435131Application Date: 2006-05-15
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Publication No.: US07693948B2Publication Date: 2010-04-06
- Inventor: Andreas J. Heix , Roland Preussmann , Hans-Juergen Richstein
- Applicant: Andreas J. Heix , Roland Preussmann , Hans-Juergen Richstein
- Applicant Address: DE Walldorf
- Assignee: SAP AG
- Current Assignee: SAP AG
- Current Assignee Address: DE Walldorf
- Agency: Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
- Main IPC: G06F15/16
- IPC: G06F15/16
Abstract:
A plurality of e-mails are received, a portion of which contain attachments. The e-mails and the attachments are stored in one or more data repositories. The header information from the e-mails and the content from both of the e-mails and the attachments can be used to generate an index. Thereafter, the e-mails and the attachments can be logically associated to generate a plurality of hierarchical taxonomies characterizing the e-mails and the attachments.
Public/Granted literature
- US20070266102A1 Email traffic integration into a knowledge management system Public/Granted day:2007-11-15
Information query
