Invention Grant
- Patent Title: System and method for updating contact records
- Patent Title (中): 用于更新联系人记录的系统和方法
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Application No.: US10776775Application Date: 2004-02-09
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Publication No.: US07715546B2Publication Date: 2010-05-11
- Inventor: Ezra U. Pagel , Daniel N. Duncan , Thomas Miller
- Applicant: Ezra U. Pagel , Daniel N. Duncan , Thomas Miller
- Applicant Address: US TX Austin
- Assignee: Austin Logistics Incorporated
- Current Assignee: Austin Logistics Incorporated
- Current Assignee Address: US TX Austin
- Agency: Hamilton & Terrile, LLP
- Agent Robert W. Holland
- Main IPC: H04M3/00
- IPC: H04M3/00

Abstract:
A system and method for updating contact records automates analysis of contact results for one or more contact devices performing a contact campaign in order to select contact records for skip trace updates to contact information with the updated contact information for real time use by the contact devices. For instance, an update engine analyzes contact records returned by dialers to a distribution module to select contact records to skip trace based on rules, such as where a wrong number code is indicated, or cost analysis, such as where the predicted result of an update has a value greater than the cost of obtaining the update. The distribution model provides the updated contact information for real time use by the dialers of the updated contact numbers.
Public/Granted literature
- US20040179672A1 System and method for updating contact records Public/Granted day:2004-09-16
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