Invention Grant
US07730005B2 Issue tracking system using a criteria rating matrix and workflow notification
有权
问题跟踪系统使用标准评级矩阵和工作流程通知
- Patent Title: Issue tracking system using a criteria rating matrix and workflow notification
- Patent Title (中): 问题跟踪系统使用标准评级矩阵和工作流程通知
-
Application No.: US11966346Application Date: 2007-12-28
-
Publication No.: US07730005B2Publication Date: 2010-06-01
- Inventor: Cathy Lynn Gilliam , Jo Ann M. Herndon
- Applicant: Cathy Lynn Gilliam , Jo Ann M. Herndon
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Yee & Associates, P.C.
- Agent Steven L. Bennett
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F9/44

Abstract:
A computer implemented method, apparatus, and computer program product for managing a lesson learned through a client application. A lesson learned is information describing a task associated with a project. A rating value for the lesson learned is identified using a predefined level matrix. A workflow notification process is generated to address the lesson learned using a notification manager. The lesson learned is monitored throughout the duration of a project.
Public/Granted literature
- US20090171881A1 Method and Apparatus for Modifying a Process Based on Closed-Loop Feedback Public/Granted day:2009-07-02
Information query