Systems and methodologies are described that facilitate remotely monitoring and/or controlling a media device that obtains broadcast and/or multicast transmission(s). According to various aspects, systems and methods are described that facilitate remotely controlling media device(s) that operate in connection with broadcast and/or multicast transmission(s) with limited or no reverse link (e.g., employing Forward Link Only (FLO) technology, . . . ). Such systems and methods may monitor various service issues, device performance, network performance, and the like.