Invention Grant
- Patent Title: Systems and methods for providing relayed language interpretation
- Patent Title (中): 提供中继语言解释的系统和方法
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Application No.: US11534597Application Date: 2006-09-22
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Publication No.: US07773738B2Publication Date: 2010-08-10
- Inventor: Thomas Sterns
- Applicant: Thomas Sterns
- Applicant Address: US CA Monterey
- Assignee: Language Line Services, Inc.
- Current Assignee: Language Line Services, Inc.
- Current Assignee Address: US CA Monterey
- Agency: Patent Ingenuity, P.C.
- Agent Samuel K. Simpson
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/00

Abstract:
Systems and methods disclosed herein to provide relayed language interpretation are disclosed herein. The relayed language interpretation permits a caller to communicate with a third party. A language interpretation call is received from a caller at a language interpretation provider. A caller language corresponding to a language spoken of the caller is determined. A first interpreter that speaks the caller language and a base language is engaged to the language interpretation call. An indication from the caller that the caller needs interpretation between the caller language and a third-party language is received. The first interpreter is permitted to engage a second interpreter that speaks the base language and the third-party language. The second interpreter is engaged to the language interpretation call. The third party is engaged to the language interpretation call. Over-the-phone interpretation of the caller language and the third-party language is performed.
Public/Granted literature
- US20080086681A1 SYSTEMS AND METHODS FOR PROVIDING RELAYED LANGUAGE INTERPRETATION Public/Granted day:2008-04-10
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