Invention Grant
- Patent Title: Optimizing the expectation of a response in instant messaging with an automatic hierarchical instant message assistant
- Patent Title (中): 使用自动分层即时消息助理优化即时消息中的响应期望
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Application No.: US11828889Application Date: 2007-07-26
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Publication No.: US07774416B2Publication Date: 2010-08-10
- Inventor: Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
- Applicant: Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Dillon & Yudell LLP
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
A method, system and computer-readable medium for enhanced instant messaging in a data processing system are disclosed. The instant messaging application detects a number of instant messaging sessions of a first messaging participant with a number of other messaging participants and detects a hierarchy class of each of the other messaging participants. The application calculates an average response time for each of hierarchy classes. The application determines whether the average response time for each hierarchy class exceeds a predefined threshold. If the average response time does not exceed the threshold the application displays an indication of the average response time for the hierarchy class to each of the other messaging participants of the hierarchy class. If the average response time does exceed the threshold, the application displays an indication to each of the other messaging participants of the hierarchy class that the first messaging participant is unable to respond.
Public/Granted literature
Information query