Invention Grant
- Patent Title: Client-based integration of PBX and messaging systems
- Patent Title (中): PBX和消息系统的基于客户端的集成
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Application No.: US10750795Application Date: 2003-12-31
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Publication No.: US07804949B2Publication Date: 2010-09-28
- Inventor: Michael S. Wengrovitz
- Applicant: Michael S. Wengrovitz
- Applicant Address: FR Paris
- Assignee: Alcatel Lucent
- Current Assignee: Alcatel Lucent
- Current Assignee Address: FR Paris
- Agency: Galasso & Associates, LP
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
This invention integrates instant messaging, presence, and other collaborative capabilities with conventional PBX functionality through use of a PBX-Messaging Integration Client (PMIC). The invention in its several embodiments features a method and system for using the PMIC-based computer interface to perform off-hook/on-hook presence notification for a PBX phone, establish media sessions concurrent with PBX telephonic communication, execute custom call treatment in conjunction with a PBX phone, implement call transfer capability between a PBX phone and numerous other devices, and provide PBX call control. The PBX is generally enabled with computer telephony integration (CTI) and, depending on the embodiment, a Voice-over-Internet Protocol (VoIP) such as Session Initiation Protocol (SIP). The invention empowers enterprise workers with a diverse, unified and integrated set of both PBX functions and SIP-based collaboration tools.
Public/Granted literature
- US20050141688A1 Client-based integration of PBX and messaging systems Public/Granted day:2005-06-30
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