Invention Grant
- Patent Title: Method and system for automatically keeping travel data consistent between passenger reservation records and corresponding electronic tickets
- Patent Title (中): 自动保持旅客数据在乘客预约记录和相应电子票之间一致的方法和系统
-
Application No.: US11798682Application Date: 2007-05-16
-
Publication No.: US07809593B2Publication Date: 2010-10-05
- Inventor: Carine Hassan Daouk , Florent Mahoudeau , Christophe Defayet , Eric Boudin , Santiago Iglesias
- Applicant: Carine Hassan Daouk , Florent Mahoudeau , Christophe Defayet , Eric Boudin , Santiago Iglesias
- Applicant Address: FR Biot
- Assignee: Amadeus s.a.s.
- Current Assignee: Amadeus s.a.s.
- Current Assignee Address: FR Biot
- Agency: Young & Thompson
- Main IPC: G06Q10/00
- IPC: G06Q10/00

Abstract:
A method and a system keeps travel data consistent between a database of airline reservations storing passenger name records (PNR's) including travel segments, and a database of electronic tickets (E-tickets) including travel coupons, this latter database being independently controlled from a ticketing server. Whenever a travel segment is updated or added in one of the PNR's an electronic reconciliation service (ERS) receives images of updated PNR's. Corresponding E-ticket images are requested by ERS and received from the database of E-tickets. Then, ERS establishes a matrix of links between orphan PNR travel segments and orphan E-ticket travel coupons so that E-ticket orphan travel coupons are re-associated with matching PNR orphan travel segments. After E-ticket is updated it is revalidated or reissued. Optionally, a penalty generator calculates penalty fees on the basis of changes brought to the revalidated or reissued E-tickets. The penalty fees are then attached to the updated PNR's.
Public/Granted literature
Information query