In offering a route guidance service at a plurality of sites, passage through the same route as before is excluded from the route guidance as much as possible. In order to achieve this object, a route guidance providing system according to this invention includes a plurality of image forming apparatuses connected to a server through a network and provides route guidance to a user. The system includes a unit which acquires, on the basis of, history information until the user travels to the installation location of the image forming apparatus, a unit which acquires, on the basis of the document, destination information of the user, a unit which acquires additional destination information, and a search unit which finds route guidance on the basis of the destination information, additional destination information, and history information. The found route guidance is printed.