Invention Grant
- Patent Title: Method and system for supplying a number of service providers with technical service devices
- Patent Title (中): 为多家服务提供商提供技术服务设备的方法和系统
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Application No.: US10552196Application Date: 2004-04-08
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Publication No.: US07831458B2Publication Date: 2010-11-09
- Inventor: Bernd Neumann
- Applicant: Bernd Neumann
- Applicant Address: DE Munich
- Assignee: Siemens Aktiengesellschaft
- Current Assignee: Siemens Aktiengesellschaft
- Current Assignee Address: DE Munich
- Priority: DE10316481 20030409
- International Application: PCT/DE2004/000755 WO 20040408
- International Announcement: WO2004/092986 WO 20041028
- Main IPC: G05B19/418
- IPC: G05B19/418

Abstract:
A method for supplying a number of service providers with technical service devices makes is possible to reduce the expense incurred by a service provider for supplying its service employees with service devices and simultaneously and to improve the service processes of the service provider and/or its quality of service. According to the invention, a number of service devices are assigned to each of the service providers, and each of the service providers respectively perform services at a number of facility locations that are located at locations different from storage locations for service devices thereof. The inventive method comprises the followings steps: managing the service devices via a device service provider to which the respective number of service devices can be made available by the service providers, with the aid of a data processing system, whereby each of the service providers can access the data processing system, and a delivery of one or more service devices of the service provider to a desired facility location can be requested via the data processing system; delivering the requested service device(s) to the desired facility location via the device service provider.
Public/Granted literature
- US20060277085A1 Method and system for supplying a number of service providers with technical service devices Public/Granted day:2006-12-07
Information query
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