Invention Grant
US07831458B2 Method and system for supplying a number of service providers with technical service devices 有权
为多家服务提供商提供技术服务设备的方法和系统

  • Patent Title: Method and system for supplying a number of service providers with technical service devices
  • Patent Title (中): 为多家服务提供商提供技术服务设备的方法和系统
  • Application No.: US10552196
    Application Date: 2004-04-08
  • Publication No.: US07831458B2
    Publication Date: 2010-11-09
  • Inventor: Bernd Neumann
  • Applicant: Bernd Neumann
  • Applicant Address: DE Munich
  • Assignee: Siemens Aktiengesellschaft
  • Current Assignee: Siemens Aktiengesellschaft
  • Current Assignee Address: DE Munich
  • Priority: DE10316481 20030409
  • International Application: PCT/DE2004/000755 WO 20040408
  • International Announcement: WO2004/092986 WO 20041028
  • Main IPC: G05B19/418
  • IPC: G05B19/418
Method and system for supplying a number of service providers with technical service devices
Abstract:
A method for supplying a number of service providers with technical service devices makes is possible to reduce the expense incurred by a service provider for supplying its service employees with service devices and simultaneously and to improve the service processes of the service provider and/or its quality of service. According to the invention, a number of service devices are assigned to each of the service providers, and each of the service providers respectively perform services at a number of facility locations that are located at locations different from storage locations for service devices thereof. The inventive method comprises the followings steps: managing the service devices via a device service provider to which the respective number of service devices can be made available by the service providers, with the aid of a data processing system, whereby each of the service providers can access the data processing system, and a delivery of one or more service devices of the service provider to a desired facility location can be requested via the data processing system; delivering the requested service device(s) to the desired facility location via the device service provider.
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