In an embodiment, a system for managing communications sessions is provided. The system embodiment includes a connection to a packet network that receives incoming calls. A stateful tier manages communications sessions established for the at least one incoming call. A stateless tier comprising one or more applications provides service(s) to the communications sessions in the stateful tier. One or more servers allocate and/or manage resources corresponding to the communications sessions established for the incoming calls in the stateful tier. The servers maintain the applications in the stateless tier for providing services to the communications sessions in the stateful tier.