Invention Grant
US07881703B2 Call intercept methods, such as for customer self-support on a mobile device
有权
调用截取方法，例如在移动设备上进行客户自我支持
- Patent Title: Call intercept methods, such as for customer self-support on a mobile device
- Patent Title (中): 调用截取方法，例如在移动设备上进行客户自我支持
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Application No.: US11765369Application Date: 2007-06-19
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Publication No.: US07881703B2Publication Date: 2011-02-01
- Inventor: Brian Roundtree , Kevin Allan , Linda Beinikis , Keldon Rush
- Applicant: Brian Roundtree , Kevin Allan , Linda Beinikis , Keldon Rush
- Applicant Address: US WA Bellevue
- Assignee: SNAPin Software Inc.
- Current Assignee: SNAPin Software Inc.
- Current Assignee Address: US WA Bellevue
- Agency: Perkins Coie LLP
- Main IPC: H04M3/42
- IPC: H04M3/42
Abstract:
A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
Public/Granted literature
- US20070293199A1 CALL INTERCEPT METHODS, SUCH AS FOR CUSTOMER SELF-SUPPORT ON A MOBILE DEVICE Public/Granted day:2007-12-20
Information query
