Invention Grant
US07881945B2 System and method for managing data concerning service dispatches involving geographic features
有权
用于管理涉及地理特征的服务调度的数据的系统和方法
- Patent Title: System and method for managing data concerning service dispatches involving geographic features
- Patent Title (中): 用于管理涉及地理特征的服务调度的数据的系统和方法
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Application No.: US10952429Application Date: 2004-09-28
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Publication No.: US07881945B2Publication Date: 2011-02-01
- Inventor: Douglas Schmitt , Alexandre Fiore Barretto , Mark R J Betteridge , Richard Nhat Nguyen
- Applicant: Douglas Schmitt , Alexandre Fiore Barretto , Mark R J Betteridge , Richard Nhat Nguyen
- Applicant Address: US TX Round Rock
- Assignee: Dell Products L.P.
- Current Assignee: Dell Products L.P.
- Current Assignee Address: US TX Round Rock
- Agency: Baker Botts L.L.P.
- Main IPC: G06Q99/00
- IPC: G06Q99/00

Abstract:
A method and system are disclosed that enable a seller of equipment to dispatch service personnel and parts to a remote location while taking into account geographic-specific conditions. The geographic-specific conditions can include, for example, inclement weather, planned activities and unplanned events that affect traffic to/from the remote location. The system includes, among other things, telecommunication facilities that link sellers, purchasers and third party service vendors. The system may also include data repository facilities to persist data that is received from external sources, generated from within, or sent outside the system. Persistent and/or transient data can be correlated with geographic-related externalities in order to modify the dispatch activities in order to meet ongoing commitments.
Public/Granted literature
- US20060069577A1 System and method for managing data concerning service dispatches involving geographic features Public/Granted day:2006-03-30
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