The invention concerns a computer-implemented decision support system and method, that determines the availability of work items and areas of responsibility, determines the feasibility of completing the work item tasks based on the determined availability of work items and the determined areas of responsibility, determines precedence of the work item tasks to be performed based on the determined feasibility, the determined availability of work items, and the determined areas of responsibility, and outputs one or more worklists that list work item tasks to be performed based on the determined precedence and the determined feasibility of the work item tasks.