Invention Grant
- Patent Title: Queue information monitoring system and method
- Patent Title (中): 队列信息监控系统及方法
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Application No.: US11869783Application Date: 2007-10-10
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Publication No.: US07898964B1Publication Date: 2011-03-01
- Inventor: Kenneth D. Glenn , Robert K. House , Alan S. Krause , Cindy S. Tam
- Applicant: Kenneth D. Glenn , Robert K. House , Alan S. Krause , Cindy S. Tam
- Applicant Address: US KS Overland Park
- Assignee: Sprint Communications Company L.P.
- Current Assignee: Sprint Communications Company L.P.
- Current Assignee Address: US KS Overland Park
- Main IPC: G01R31/08
- IPC: G01R31/08

Abstract:
Systems and methods are provided for monitoring messages through a plurality of queues. Information associated with a channel entry of a message exiting a first queue is obtained. Information associated with the channel entry of the message exiting a second queue is obtained. The information is communicated to a monitoring component for the message. The information from the monitoring component is displayed to enable a user to determine a queue status.
Information query