Invention Grant
- Patent Title: Method and system for providing configurable application processing in support of dynamic human interaction flow
- Patent Title (中): 用于提供可配置应用处理以支持动态人类交互流的方法和系统
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Application No.: US11210512Application Date: 2005-08-24
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Publication No.: US07899160B2Publication Date: 2011-03-01
- Inventor: Christopher J. Corcoran
- Applicant: Christopher J. Corcoran
- Applicant Address: US VA Ashburn
- Assignee: Verizon Business Global LLC
- Current Assignee: Verizon Business Global LLC
- Current Assignee Address: US VA Ashburn
- Main IPC: H04M1/64
- IPC: H04M1/64 ; G06F17/00

Abstract:
An approach provides machine and a human user interaction in support of dialog flows. A first state file is generated and specifies a plurality of states of a dialog with the human user. The first state file includes logic for transitioning among the states. A second state file is also generated. The second state file specifies a plurality of states of the dialog and includes logic for transitioning among the states, wherein a common process is utilized to interpret the first state file and the second state file. The common process loads one of the state files and determines an appropriate one of a plurality of resources to populate with data associated with the dialog.
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Information query