Invention Grant
US07899454B2 Telecommunications subscriber profile management system 有权
电信用户简档管理系统

Telecommunications subscriber profile management system
Abstract:
A telecommunications subscriber profile management method for a telecommunications subscriber profile management system including a customer service representative (“CSR”) terminal. The terminal presents subscriber profile data in a common user interface format. The terminal receives input in a common format, the input representing commands for management of said subscriber profile data. The system includes at least two disparate network elements, each element having a common function. Each of the elements for stores respective portions of subscriber profile data, in disparate formats. The method preferably includes: (i) connecting to the customer service representative terminal; (i) interfacing with each of the disparate network elements; (iii) collecting, routing, and formatting data exchanges between the terminal and the network elements; and (iv) configuring the subscriber profile data in a common format for the terminal while respective portions of the subscriber profile data are configured for storage in disparate formats respective to each the network element.
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