Methods of managing media server resources that may be used for VoIP calls are disclosed. In an embodiment, a media server resource broker receives a request for a set of media server resources from an application server. The media server resource broker determines the service request should be handled by a first media server based on the type of request and the availability of the first media server and provides the address of the first media server to the application server. The media server resource broker updates records regarding an assignment level of the first media servers to reflect the most recent request. When the call is complete and the resources become idle, the media server resource broker can update the assignment level to reflect the increase in availability of resources in the first media server.