The present invention provides a computer maintenance support system which, in addition to simple analysis results, provides more detailed analysis results. The system provides information for supporting computer maintenance operations, and includes an analysis device, an analysis server and an output device for monitoring. The analysis device collects and analyzes analysis object data which has been saved at a maintenance object computer. The analysis object data includes settings information of the computer and log information which has recorded operations of the computer. The analysis server is connected with one or more analysis devices, acquires the analysis object data from an analysis device, and analyzes the analysis object data. The output device for monitoring receives a primary analysis report, from analysis by the analysis device, and a secondary analysis report, from analysis by the analysis server, and outputs information to be used for the computer maintenance operations.