Invention Grant
US07920482B2 Systems and methods for monitoring information corresponding to communication sessions
有权
用于监控与通信会话相对应的信息的系统和方法
- Patent Title: Systems and methods for monitoring information corresponding to communication sessions
- Patent Title (中): 用于监控与通信会话相对应的信息的系统和方法
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Application No.: US11540785Application Date: 2006-09-29
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Publication No.: US07920482B2Publication Date: 2011-04-05
- Inventor: Marc Calahan , Lynn Richard Akers
- Applicant: Marc Calahan , Lynn Richard Akers
- Applicant Address: US GA Roswell
- Assignee: Verint Americas Inc.
- Current Assignee: Verint Americas Inc.
- Current Assignee Address: US GA Roswell
- Agency: Lawrence A. Aaronson, PC
- Main IPC: H04L1/00
- IPC: H04L1/00 ; G06F15/16

Abstract:
Systems and methods for monitoring information corresponding to communication sessions are provided. A representative method includes: receiving information corresponding to the communication session; storing the information in long term storage; extracting a first portion of the information from the long term storage; populating a database with the first portion of the information such that the portion of the information is stored in the database in addition to being stored in the long term storage; determining that additional information corresponding to the communication session is required for use; and extracting an additional portion of the information from the long term storage.
Public/Granted literature
- US20080080386A1 Systems and methods for monitoring information corresponding to communication sessions Public/Granted day:2008-04-03
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