Invention Grant
- Patent Title: Personal virtual assistant
- Patent Title (中): 个人虚拟助理
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Application No.: US12235850Application Date: 2008-09-23
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Publication No.: US07920678B2Publication Date: 2011-04-05
- Inventor: Robert S. Cooper , Derek Sanders , Richard M. Ulmer
- Applicant: Robert S. Cooper , Derek Sanders , Richard M. Ulmer
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Muncy, Geissler, Olds & Lowe, PLLC
- Main IPC: H04M1/24
- IPC: H04M1/24

Abstract:
A computer-based virtual assistant includes a virtual assistant application running on a computer capable of receiving human voice communications from a user of a remote user interface and transmitting a vocalization to the remote user interface, the virtual assistant application enabling the user to access email and voicemail messages of the user, the virtual assistant application selecting a responsive action to a verbal query or instruction received from the remote user interface and transmitting a vocalization characterizing the selected responsive action to the remote user interface, and the virtual assistant waiting a predetermined period of time, and if no canceling indication is received from the remote user interface, proceeding to perform the selected responsive action, and if a canceling indication is received from the remote user interface halting the selected responsive action and transmitting a new vocalization to the remote user interface. Also a method of using the virtual assistant.
Public/Granted literature
- US20090018835A1 Personal Virtual Assistant Public/Granted day:2009-01-15
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