Invention Grant
- Patent Title: Methods and systems for providing personalized frequently asked questions
- Patent Title (中): 提供个性化常见问题的方法和系统
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Application No.: US10783715Application Date: 2004-02-19
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Publication No.: US07933907B2Publication Date: 2011-04-26
- Inventor: Robert Staggs
- Applicant: Robert Staggs
- Applicant Address: US CO Englewood
- Assignee: The Western Union Company
- Current Assignee: The Western Union Company
- Current Assignee Address: US CO Englewood
- Agency: Fitzpartick Townsend & Stockton LLP
- Main IPC: G06F17/30
- IPC: G06F17/30
Abstract:
A method of selecting a set of questions to display comprises receiving a request from a user to access a frequently asked questions (FAQ) page. Account data for the user is retrieved. A set of questions is selected to display to the user based on the account data. This permits a set of questions to be automatically selected based on user account data.
Public/Granted literature
- US20050187929A1 Methods and systems for providing personalized frequently asked questions Public/Granted day:2005-08-25
Information query
