Invention Grant
- Patent Title: Notification system and method
- Patent Title (中): 通知系统和方法
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Application No.: US12566708Application Date: 2009-09-25
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Publication No.: US07933931B2Publication Date: 2011-04-26
- Inventor: Patricia Ditcharo , James S. Wheeler
- Applicant: Patricia Ditcharo , James S. Wheeler
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Scott P. Zimmerman PLLC
- Main IPC: G06F17/00
- IPC: G06F17/00
Abstract:
A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
Public/Granted literature
- US20100017257A1 Notification System and Method Public/Granted day:2010-01-21
Information query
