A process for producing a metallic nickel product with a low iron content, that includes: (i) providing an acidic product liquor; (ii) subjecting the acidic product liquor to an ion exchange process to absorb the nickel and part of the iron; (iii) eluting the nickel and iron to produce an eluate containing the nickel and iron. (iv) neutralising the eluate to leave an iron depleted eluate; (v) neutralising the iron depleted eluate to cause precipitation of nickel hydroxide containing low iron; (vi) calcining the nickel hydroxide to convert it to nickel oxide; (vii) subjecting the nickel oxide to direct smelting in the presence of a reductant to produce a molten nickel phase; and (viii) refining the molten nickel phase by oxidation to produce a metallic nickel product with low iron content.