Invention Grant
- Patent Title: Intelligently providing dialup access numbers using an automated voice response system
- Patent Title (中): 使用自动语音响应系统智能提供拨号接入号码
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Application No.: US12014396Application Date: 2008-01-15
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Publication No.: US07936862B2Publication Date: 2011-05-03
- Inventor: Jon Paden , Bobby Sams , Kurt M. Joseph , Wei Li
- Applicant: Jon Paden , Bobby Sams , Kurt M. Joseph , Wei Li
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: H04M11/00
- IPC: H04M11/00

Abstract:
A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.
Public/Granted literature
- US20080137815A1 INTELLIGENTLY PROVIDING DIALUP ACCESS NUMBERS USING AN AUTOMATED VOICE RESPONSE SYSTEM Public/Granted day:2008-06-12
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