Invention Grant
- Patent Title: Automated satisfaction measurement for web search
- Patent Title (中): 网页搜索的自动满意度测量
-
Application No.: US10806271Application Date: 2004-03-22
-
Publication No.: US07937340B2Publication Date: 2011-05-03
- Inventor: Oliver Hurst-Hiller , Eric Watson , Susan T. Dumais
- Applicant: Oliver Hurst-Hiller , Eric Watson , Susan T. Dumais
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Woodcock Washburn LLP
- Main IPC: G06F15/18
- IPC: G06F15/18

Abstract:
Context-based user behavior data is collected from a search mechanism. This data includes, for a given query, user feedback (implicit and explicit) on the query and context information on the query. A predictive pattern is applied to the context-based user behavior data in order to produce predicted user satisfaction data. Data mining techniques may be used to create and improve one or more predictive patterns. Predicted user satisfaction data can be used to monitor or improve search mechanism performance, via a display reporting the performance or identification of any queries with a shared characteristic and sub-par user satisfaction. A dynamically-improving search mechanism uses the predicted user satisfaction data to improve the performance of the search mechanism.
Public/Granted literature
- US20050125390A1 Automated satisfaction measurement for web search Public/Granted day:2005-06-09
Information query