Invention Grant
- Patent Title: Methods and systems for prioritized servicing or maintenance of networked printers
- Patent Title (中): 网络打印机优先维护或维护的方法和系统
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Application No.: US11696438Application Date: 2007-04-04
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Publication No.: US07949740B2Publication Date: 2011-05-24
- Inventor: Matthew Scrafford , Shawn Kammerdiener , Kirk Pothos
- Applicant: Matthew Scrafford , Shawn Kammerdiener , Kirk Pothos
- Applicant Address: US CT Norwalk
- Assignee: Xerox Corporation
- Current Assignee: Xerox Corporation
- Current Assignee Address: US CT Norwalk
- Agency: Fay Sharpe LLP
- Main IPC: G06F15/173
- IPC: G06F15/173

Abstract:
Methods and systems are presented for prioritizing service or maintenance of networked printers based on affinities between printers and users determined from job tracking data so that printers shared by large numbers of users or high volume printers used by only one or a few users can be serviced or maintained before other printers to provide overall printer support while mitigating user disruption due to unavailable printers.
Public/Granted literature
- US20080247767A1 METHODS AND SYSTEMS FOR PRIORITIZED SERVICING OR MAINTENANCE OF NETWORKED PRINTERS Public/Granted day:2008-10-09
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