An information processing apparatus is disclosed that that acquires image/audio information in response to an operations command and generates predetermined electronic data from the acquired information. The information processing apparatus includes a user information storing unit that stores and manages information for identifying an operator issuing the operations command, a personal information storing unit that stores and manages personal information of the operator, a gathering information storing unit that stores or describes a personal information managing service managing personal information that is subject to processing, and an information extracting unit that analyzes the personal information managing service of the gathering information storing unit and extracts relevant personal information from the personal information of the operator stored in the personal information storing unit corresponding to the personal information managing service.