Invention Grant
US07986771B2 Automated call router for business directory using the world wide web
有权
使用万维网的企业目录的自动呼叫路由器
- Patent Title: Automated call router for business directory using the world wide web
- Patent Title (中): 使用万维网的企业目录的自动呼叫路由器
-
Application No.: US11194853Application Date: 2005-08-01
-
Publication No.: US07986771B2Publication Date: 2011-07-26
- Inventor: Junlan Feng , Mazin Gilbert , Narendra Gupta
- Applicant: Junlan Feng , Mazin Gilbert , Narendra Gupta
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M1/64 ; H04M1/00

Abstract:
The embodiments include a system, a computer readable medium, and a method for establishing a communication connection after searching the World Wide Web for relevant phone information. The system can include a first communication device for forming at least one communication connection between the first communication device and a second communication device, search means adapted to accept a query, access means adapted to (i) search and identify relevant phone number information using the query (ii) create at least one icon to link the first communication device to a relevant phone number included in the relevant phone number information identified by the query, and (iii) reformulate the query if no relevant phone numbers are identified during the search. The system also includes click-to-dial means adapted to establish at least one communication connection from the first communication device to the second communication device.
Public/Granted literature
- US20070005585A1 Automated call router for business directory using the World Wide Web Public/Granted day:2007-01-04
Information query