According to one embodiment, a telephone exchange apparatus includes a plurality of processors whose connect communication lines differing in communication protocol from one another, a memory which stores a plurality of items of protocol unique information to process communication signals corresponding to the plurality of processors, a communication controller which is connected to the plurality of processors via control buses with smaller transmission capacities than those of the plurality of communication lines and reads the corresponding-protocol unique information from the memory based on notified protocol identification information and makes the corresponding processor execute signal processing by the protocol unique information, and a call controller which notifies protocol identification information corresponding to a communication line to be added to the communication controller, when a setting request for a call is issued.