Invention Grant
- Patent Title: Outbound dialing decision criteria based
- Patent Title (中): 出站拨号决策标准为基础
-
Application No.: US11621350Application Date: 2007-01-09
-
Publication No.: US07995742B2Publication Date: 2011-08-09
- Inventor: Rohan Lenard
- Applicant: Rohan Lenard
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Sheridan Ross P.C.
- Main IPC: H04M3/00
- IPC: H04M3/00
Abstract:
A dialer for managing outgoing contacts is provided that includes a contact filtration agent 144 operable to retrieve presence information associated with a party to be contacted and determine, based on the presence information, whether or not to contact the party and, if so, when and where to contact the party.
Public/Granted literature
- US20070127699A1 OUTBOUND DIALING DECISION CRITERIA BASED Public/Granted day:2007-06-07
Information query
