Invention Grant
- Patent Title: Outbound notification using customer profile information
- Patent Title (中): 使用客户资料信息的出站通知
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Application No.: US10393130Application Date: 2003-03-20
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Publication No.: US07996481B2Publication Date: 2011-08-09
- Inventor: Scott T. Stillman , John Jeffrey Decker
- Applicant: Scott T. Stillman , John Jeffrey Decker
- Applicant Address: US NV Reno
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US NV Reno
- Agency: Woodcock Washburn LLP
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
Methods and systems provide for automatic outbound information notification to a subscriber based on a subscriber's communications customer profile. A subscriber may select one or more events for which the subscriber desires notification from an outbound notification events options list. When an event is triggered for which the subscriber has requested notification, for example a traffic information report at a selected notification time, a voice services node queries a customer profile database to determine what information must be obtained and transmitted to the subscriber based on the subscriber's selected notification options and frequencies. The voice services node calls the subscriber at the subscriber's telephone directory number and plays the prescribed event information to the subscriber.
Public/Granted literature
- US20040003048A1 Outbound notification using customer profile information Public/Granted day:2004-01-01
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