Delegating resource management to customers in a technology outsourcing environment includes providing the customer with a secured user interface (e.g., HTML pages) for selecting one or more parameters (e.g., User Ids, application name and version, etc.) associated with a resource management task (e.g., password management). The parameters are used to automatically perform the task using a centralized identity management system and repository for storing and updating data, such as data associated with customers, User Ids, environments, applications and application versions. Such a system and method enables the delegation of resource management tasks across multiple environments hosting disparate hardware and software platforms, including multiple versions of applications.