Invention Grant
- Patent Title: Using an automated speech application environment to automatically provide text exchange services
- Patent Title (中): 使用自动语音应用环境自动提供文本交换服务
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Application No.: US11612996Application Date: 2006-12-19
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Publication No.: US08027839B2Publication Date: 2011-09-27
- Inventor: William V. Da Palma , Baiju D. Mandalia , Victor S. Moore , Wendi L. Nusbickel
- Applicant: William V. Da Palma , Baiju D. Mandalia , Victor S. Moore , Wendi L. Nusbickel
- Applicant Address: US MA Burlington
- Assignee: Nuance Communications, Inc.
- Current Assignee: Nuance Communications, Inc.
- Current Assignee Address: US MA Burlington
- Agency: Wolf, Greenfield & Sacks, P.C.
- Main IPC: G10L21/00
- IPC: G10L21/00

Abstract:
The present solution includes an automated response method. The method can receive user interactions entered through a real-time text exchange interface. These user interactions with the speech application can be dynamically and automatically converted as necessary into a format consumable by a voice server. A text input API of a voice server can be used to allow the voice server to directly accept text input. Further, automated interactions can be received from the voice server, which are dynamically and automatically converted into a format accepted by the text exchange interface. The text exchange interface can be an off-the-shelf unmodified interface. The speech application can be a VoiceXML based application that lacks an inherent text exchange capability.
Public/Granted literature
- US20080147395A1 USING AN AUTOMATED SPEECH APPLICATION ENVIRONMENT TO AUTOMATICALLY PROVIDE TEXT EXCHANGE SERVICES Public/Granted day:2008-06-19
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