Invention Grant
- Patent Title: Outsourced service level agreement provisioning management system and method
- Patent Title (中): 外包服务级别协议配置管理系统和方法
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Application No.: US11885090Application Date: 2006-07-31
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Publication No.: US08041616B2Publication Date: 2011-10-18
- Inventor: Andrew A. Cullen, III , Steven A. Shaw
- Applicant: Andrew A. Cullen, III , Steven A. Shaw
- Applicant Address: US CA Orange
- Assignee: Volt Information Sciences, Inc.
- Current Assignee: Volt Information Sciences, Inc.
- Current Assignee Address: US CA Orange
- Agency: Winstead PC
- International Application: PCT/US2006/029945 WO 20060731
- International Announcement: WO2007/016567 WO 20070208
- Main IPC: G06Q40/00
- IPC: G06Q40/00 ; G06Q30/00
Abstract:
An outsourced service level agreement (SLA) deliverable management method includes configuring SLA client and secondary SLA provider master data, procuring a secondary SLA provider provision services network, administering a secondary SLA provider human resource network, processing an SLA client provisioning requirement, processing an SLA provisioning service voucher, and processing payment of an SLA provisioning work order.
Public/Granted literature
- US20080270313A1 Outsourced Service Level Agreement Provisioning Management System and Method Public/Granted day:2008-10-30
Information query
