An example system and method involves receiving data communicated from multiple exercise machines and storing machine-related data for the multiple exercise machines. The machine-related data includes at least maintenance data, use data and warranty data for a respective one or more of the exercise machines. The machine-related data is updated based on the data received from the multiple exercise machines and one or more operations is automatically performed with reference to the stored machine-related data to produce operation-generated information about one or more of the multiple exercise machines.