Invention Grant
- Patent Title: Messaging interface system for customer care
- Patent Title (中): 消息接口系统,用于客户关怀
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Application No.: US11900542Application Date: 2007-09-12
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Publication No.: US08060888B2Publication Date: 2011-11-15
- Inventor: Francesco Ferrigno , Angelo D'Amora
- Applicant: Francesco Ferrigno , Angelo D'Amora
- Applicant Address: IE Dublin
- Assignee: Accenture Global Services Limited
- Current Assignee: Accenture Global Services Limited
- Current Assignee Address: IE Dublin
- Agency: Brinks Hofer Gilson & Lione
- Priority: EP07425430 20070712
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06F9/44 ; G06F9/46 ; G06F13/00

Abstract:
A system is disclosed for serving a message to a target system. A database message is converted to a common data model to conform to at least two systems and an architecture of the target system. The common data model is transformed into a specified data type of the architecture of the target system. Calls are managed using specified functions available through an application programming interface offered by the architecture of the target system. Functions of the application programming interface are invoked to implement a target message in the architecture of the target system. The message is written to the target system.
Public/Granted literature
- US20090019455A1 Messaging interface system for serving a message to a target system Public/Granted day:2009-01-15
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