Invention Grant
- Patent Title: System and method for automated end-user support
- Patent Title (中): 用于自动终端用户支持的系统和方法
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Application No.: US09944676Application Date: 2001-08-31
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Publication No.: US08096809B2Publication Date: 2012-01-17
- Inventor: Daniel Keele Burgin , Scott Moore Gosling , David L. Young , William Randy Watler
- Applicant: Daniel Keele Burgin , Scott Moore Gosling , David L. Young , William Randy Watler
- Applicant Address: US UT Salt Lake City
- Assignee: Convergys CMG Utah, Inc.
- Current Assignee: Convergys CMG Utah, Inc.
- Current Assignee Address: US UT Salt Lake City
- Agency: Frost Brown Todd LLC
- Agent William S. Morriss
- Main IPC: G09B11/00
- IPC: G09B11/00
Abstract:
A system and method for displaying content in a browser window associated with an end-user is described. In one implementation, data that includes links is received from a content provider, each of the links is identified and encoded, and the received data along with the links are displayed in the end-user's browser window.
Public/Granted literature
- US20020146668A1 System and method for automated end-user support Public/Granted day:2002-10-10
Information query
