Invention Grant
- Patent Title: Automated follow-up call in a telephone interaction system
- Patent Title (中): 在电话交互系统中自动跟进呼叫
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Application No.: US11077882Application Date: 2005-03-11
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Publication No.: US08111821B2Publication Date: 2012-02-07
- Inventor: David G. Ollason
- Applicant: David G. Ollason
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Merchant & Gould
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/00
Abstract:
A follow-up call to a user is made after completion of a first call with a voice user interface module operable on a computer. The voice user interface module inquiries about information communicated in the first call.
Public/Granted literature
- US20060203989A1 Automated follow-up call in a telephone interaction system Public/Granted day:2006-09-14
Information query
