Described are techniques for processing changes in data storage system state information. Communication are sent and received between a client and a data storage system over a network connection. The data storage system includes a plurality of service processors. A server of the data storage system communicates with the client over the network connection to perform management requests. In response to determining that there has been a change in the data storage system state information indicating that the user interface needs updating, user interface update processing is performed in accordance with said change. If at least one of the plurality of service processors is in an unhealthy state, said user interface update processing includes automatically requesting additional information from the data storage system about an unhealthy service processor, analyzing said additional information, and updating at least a portion of the user interface displayed in accordance with said analyzing.