Invention Grant
- Patent Title: Apparatus and method to generate and collect diagnostic data
- Patent Title (中): 用于生成和收集诊断数据的装置和方法
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Application No.: US12391149Application Date: 2009-02-23
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Publication No.: US08112676B2Publication Date: 2012-02-07
- Inventor: Lourie A. Bryan
- Applicant: Lourie A. Bryan
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Quarles & Brady LLP
- Agent Dale F. Regelman
- Main IPC: G06F11/00
- IPC: G06F11/00

Abstract:
A method to generate and save diagnostic data in the event of an application error, wherein the method supplies a first computing device comprising a microprocessor and a first computer readable medium and an application encoded in said computer readable medium, wherein said application comprises an error handling module. The method further supplies a second computing device comprising a microprocessor and a second computer readable medium and an error data management module encoded in said second computer readable medium, wherein said error data management module comprises a diagnostic data generating module, wherein said first computing device is in communication with said second computing device. The method executes the application, detects by the error handling module an application error, and detects by the error data management module the application error. The method then receives by the error handling module a completion signal from the error data management module, and provides an error signal from the error handling module to a support center.
Public/Granted literature
- US20100218052A1 APPARATUS AND METHOD TO GENERATE AND COLLECT DIAGNOSTIC DATA Public/Granted day:2010-08-26
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