An information processing apparatus includes an acquiring portion, a deciding portion, a controlling portion, a determining portion, and a transmitting portion. The acquiring portion acquires attribute information of an object. The deciding portion decides identification information of a user accessible to the object, based on a database associated with attribute information of each object and identification information of a user accessible to each object, and the acquired attribute information. The controlling portion decides a capture area including the object, and causes a projecting device to project a capture area. The determining portion determines whether a user of a remote terminal is accessible to the object based on identification information from the remote terminal and the decided identification information. The transmitting portion transmits a captured image of the decided capture area to the remote terminal when the user of the remote terminal is accessible to the object.