Invention Grant
US08135664B2 Change management using collective data 失效
使用集体数据进行变更管理

Change management using collective data
Abstract:
A method for providing information associated with configuration changes to a computer system is provided. The method includes receiving a description of a starting configuration and a description of a configuration change. The method further includes linking the description of the starting configuration and the description of the configuration change and reading a record linked to the description of a configuration change, wherein the record includes advice about the configuration change and a total result value indicating a rate of success of the configuration change when the advice is followed. The method further includes receiving a first result value from the user indicating a result of the configuration change in light of the advice and calculating a new total result value that indicates a rate of success of the configuration change based on the total result value and the first result value.
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