Invention Grant
- Patent Title: Business process management system having dynamic task assignment
- Patent Title (中): 具有动态任务分配的业务流程管理系统
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Application No.: US11408475Application Date: 2006-04-21
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Publication No.: US08136114B1Publication Date: 2012-03-13
- Inventor: Michael A. Gailloux , Devon L. Biere
- Applicant: Michael A. Gailloux , Devon L. Biere
- Applicant Address: US KS Overland Park
- Assignee: Sprint Communications Company L.P.
- Current Assignee: Sprint Communications Company L.P.
- Current Assignee Address: US KS Overland Park
- Main IPC: G06F9/46
- IPC: G06F9/46 ; G06Q10/00
Abstract:
Disclosed herein is a system and method for the dynamic assignment of tasks within an enterprise through determining a group of one or more candidate resources based on defined attributes of a task. The group of one or more candidate resources is then analyzed to intelligently assign the task to one of the resources based on one or more of presence, location, schedule, workload, and performance history for each candidate resource.
Information query
